Protect yourself against identity theft

More than 27 million Americans have experienced identity theft, and that number is growing every year. Bank OZK uses the latest industry technology and has substantial security measures in place to protect your personal information and accounts, but there are many things you can do to protect yourself against identity theft, including:

  • Do not share personal information. Never give your passwords, PIN, checking account or credit card numbers or Social Security number to anyone unless you know the person or the organization. Bank OZK will never ask you for this type of sensitive information via email, text, or during a phone call that we initiate without your request.  If you receive an unsolicited email, text, or phone call, you should contact our Customer Care Center at 800-274-4482.
  • Shred financial solicitations, bank statements or other papers containing personal information before disposing of them.
  • Put outgoing mail into a secure, official Postal Service collection box.
  • If you stop receiving your bills, call the companies generating the bills to find out why.
  • Carefully review all account statements and investigate immediately if your bills include questionable items or charges.
  • Sign up for online banking and create alerts to monitor your accounts in real-time.
  • At least once a year, contact the major credit reporting companies to review your credit report and make certain the information is correct.
  • For more information, including steps to take if you become a victim of identity theft, visit the Federal Trade Commission’s website.

Learn more about Bank OZK’s privacy and security policies.