Are you a Bank OZK customer impacted by the U.S. Federal Government Shutdown? We’re here to help.
To assist those affected, Bank OZK has implemented programs to assist our loan and deposit account customers with deferred-interest, short-term payment extensions and fee waivers.
Bank OZK Loan Customers
Bank OZK is working with loan customers whose income is disrupted as a result of the shutdown to offer solutions to avoid the negative consequences of missing a loan payment. Customers should call the customer assistance line at 1-844-410-0772 and follow the prompts (for loans select 1, then select 2 for extensions) to speak with a team member who can assist with deferred-interest, short-term payment extensions or other needs.
Bank OZK Checking Account Customers
Bank OZK will waive or reverse the overdraft fees and insufficient account fees for customers whose income is disrupted as a result of the shutdown. Please contact your local branch manager or call 1-800-274-4482 for information regarding the refund of fees resulting from overdrafts and insufficient funds.