Phishing is a scam employed by cybercriminals to trick you into providing them with personal information that could be used to steal your identity. Bank OZK will never ask you for sensitive information via email or during a telephone conversation you did not initiate or request.
Phishing scams usually work like this:
- You receive an email that appears to come from a reputable company designed to make you think you must respond immediately
- They will say you need to update or validate information – account number, password, Social Security number or other personal information.
- You will be encouraged to click on a link, button, or picture to go to the organization’s website to complete the task. Don’t do it! The link connects to a fake website that looks just like the real thing, however, it is designed to gather your personal information or install a virus, ransomware or spyware to your computer.
Bank OZK’s cybersecurity experts recommend never opening an email attachment you did not request or one from an unknown sender. Never provide confidential information in response to an email or call you did not initiate and always contact the person or company via a known, good phone number
If you are concerned you are a victim, contact the company directly to let the company know you received the email and find out if there is a problem. Learn more about Bank OZK’s privacy and security policies.